bde99 Privacy Policy

bde99 collects personal data from you in three primary ways: information you provide directly when creating or managing your account, information generated automatically as you use the platform, and information we receive from third-party service providers such as payment processors and identity verification partners.

1.1 Information You Provide Directly

When you register for a bde99 account, you provide us with the following personal data:

• Full legal name as it appears on your national identity card (NID) or passport.
• Date of birth (used to verify you are 18 years of age or older).
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh).
• Mobile phone number registered in Bangladesh.
• Email address (used for account communications and, where applicable, promotional messages).
• Username and password (password is stored in hashed, encrypted form — we never store passwords in plain text).

1.2 Identity Verification (KYC) Data

When you request a withdrawal that triggers Know Your Customer (KYC) verification, or when bde99 has reasonable grounds to verify your identity, you may be asked to submit copies of:

• National Identity Card (NID) — front and back.
• Passport biographical data page.
• Driver's licence.
• A recent utility bill or bank statement confirming your residential address (dated within 90 days).
• A selfie or photograph for facial verification, where required.

KYC documents are processed securely and retained only for as long as required by applicable regulations and our internal data retention schedule (see Section 6).

1.3 Financial Transaction Data

For every deposit and withdrawal you make via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or Dutch-Bangla Bank, bde99 retains a transaction record including: the transaction date and time (Bangladesh Standard Time, UTC+6), the amount in Bangladeshi Taka (BDT), the payment method type and masked identifier (e.g., last 4 digits of a card or mobile number with middle digits redacted), and the transaction reference number. Full payment credentials such as complete card numbers, PIN codes, or mobile banking passwords are never stored by bde99.

1.4 Gameplay and Betting Data

bde99 maintains a complete log of all betting and gaming activity associated with your account, including: games played, bets placed and outcomes, sports events wagered on (including BPL, T20, IPL, and international cricket matches), bonus offers claimed, and wagering progress toward bonus completion requirements. This data is used for account management, dispute resolution, and responsible gaming monitoring.

bde99 processes your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises how bde99 uses the data we hold about you:

2.1 Account Management and Service Delivery

Your identity, contact, and financial data are used to create and maintain your bde99 account, authenticate your logins, process deposits and withdrawals in Bangladeshi Taka, apply bonuses and promotions to your account, and communicate essential service information such as account activity alerts, security notifications, and responses to your support enquiries.

2.2 Identity Verification and Fraud Prevention

bde99 uses identity data and KYC documentation to verify that you are who you claim to be, to confirm you meet the minimum age requirement of 18 years, and to prevent the creation of duplicate or fraudulent accounts. Technical data — including IP address logs and device fingerprints — is used by our security systems to detect suspicious login patterns, unauthorised access attempts, and potential bonus abuse.

2.3 Legal and Regulatory Compliance

bde99 processes your financial transaction data and identity records in order to comply with applicable anti-money laundering (AML) obligations, respond to lawful requests from law enforcement or regulatory authorities in Bangladesh, and maintain the records required for auditing and dispute resolution. We retain this data for the periods specified in Section 6 of this Privacy Policy.

2.4 Responsible Gaming Monitoring

bde99 analyses your betting and gameplay patterns to identify potential signs of problem gambling behaviour, such as rapid escalation of bet sizes, chasing losses, or extended uninterrupted play sessions. This processing supports our responsible gaming obligations and enables us to provide timely intervention tools such as deposit limits, cool-off periods, and self-exclusion. For more details, visit the bde99 Responsible Gaming page.

2.5 Marketing Communications (Optional)

With your explicit consent, bde99 may use your email address or mobile number to send you information about promotions, bonuses, and seasonal offers relevant to Bangladesh players — such as Eid bonus offers, Pohela Boishakh promotions, BPL cricket betting specials, and IPL-season free bet offers. You may withdraw this consent at any time by adjusting your notification preferences in your account settings or by contacting support. Withdrawing marketing consent does not affect your ability to use any other bde99 service.

bde99 uses cookies and similar tracking technologies to operate the platform, remember your session and preferences, and analyse platform performance. A cookie is a small text file stored on your device by your browser when you visit bde99.vip. Cookies do not contain executable code and cannot carry viruses or malware.

4.1 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the operation of the bde99 platform. They enable core functions such as user authentication, session management, and security validation. Without these cookies, the platform cannot function. They cannot be disabled.

Functional Cookies: These cookies allow bde99 to remember your preferences — for example, your preferred language setting or the last game category you browsed. They improve your experience but are not strictly essential to platform operation.

Analytics Cookies: bde99 uses analytics cookies to understand how players navigate the platform, which pages are visited most frequently, and where users encounter difficulties. This information helps us improve the platform experience. Analytics data is aggregated and does not identify individual players by name.

Security Cookies: These cookies assist in fraud detection by flagging unusual access patterns. For example, if your account is accessed from a device or location not previously associated with your account, a security flag may be triggered.

4.2 Managing Cookies

You may control or disable non-essential cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to review, block, or delete cookies through the privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging into your bde99 account and using the platform. Disabling functional or analytics cookies will not prevent platform access but may reduce some personalisation features.

4.3 Session Tokens

When you log into bde99, a session token is stored as a secure, httpOnly cookie on your device. This token authenticates your identity for the duration of your session and expires when you log out or after a defined inactivity period. Session tokens are cryptographically generated and cannot be reused after expiry.

bde99 implements a layered approach to data security, combining technical controls, access management policies, and staff training to protect your personal data against unauthorised access, loss, destruction, or alteration. While no online platform can guarantee absolute security against all threats, bde99 maintains the following core security measures:

5.1 Encryption in Transit and at Rest

All communications between your browser or app and bde99's servers are protected using TLS 1.2 or higher, ensuring that your data cannot be intercepted in transit. Sensitive data stored on bde99 servers — including personal identity records and KYC documents — is encrypted at rest using industry-standard AES-256 encryption. Passwords are hashed using a strong, salted cryptographic algorithm and are never stored or transmitted in plain text.

5.2 Access Controls

Access to personal player data within bde99's internal systems is restricted on a strict need-to-know basis. Only staff members with a specific operational requirement — such as the support team handling your enquiry or the compliance team conducting a KYC review — may access your personal data. All internal data access is logged for audit purposes.

5.3 Incident Response

In the event of a confirmed personal data breach that poses a risk to the rights and freedoms of affected players, bde99 will take immediate steps to contain and remediate the breach. Affected players will be notified via their registered email address without undue delay, and the notification will include: the nature of the breach, the categories and approximate volume of data affected, the likely consequences of the breach, and the steps bde99 is taking to address it.

5.4 Your Responsibility

You play an important role in protecting your own account. You are responsible for maintaining the confidentiality of your bde99 login credentials and must not share your username or password with any other person. bde99 will never ask for your password via email, live chat, or any other channel. If you receive a message purporting to be from bde99 requesting your password, treat it as a phishing attempt and report it immediately via live chat.

bde99 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory obligations, or to resolve disputes and enforce our agreements. The table to the right summarises our standard retention periods by data category.

6.1 Active Accounts

While your bde99 account remains active, we retain all data categories associated with your account in full. This is necessary to deliver account services, maintain your transaction history, apply responsible gaming tools, and comply with our ongoing legal obligations.

6.2 Closed Accounts

Following the closure of your bde99 account — whether at your own request or by bde99 — we retain your personal data for a minimum of five (5) years from the date of closure. This retention period reflects our obligations to maintain records for AML compliance, dispute resolution, and regulatory audit purposes. After this period, your data is securely deleted or anonymised such that it can no longer be linked to you personally.

6.3 KYC Documents

Identity verification documents (NID copies, passport scans, utility bills) are retained for a minimum of five (5) years following the completion of the KYC process or the closure of your account, whichever is later. Documents submitted but not used (e.g., a verification request that was withdrawn before review) are deleted within 90 days of the withdrawal of the submission.

6.4 Marketing Data

If you have consented to receive marketing communications from bde99, we retain your contact details for marketing purposes until you withdraw your consent. Upon withdrawal of consent, your contact details are removed from marketing lists within 10 business days. Note that removal from marketing lists does not delete your full account record — transactional and identity data is retained in accordance with the schedules above.

6.5 Technical Logs

Server access logs and security event logs are retained for up to 12 months, after which they are deleted or anonymised. Anonymised, aggregated analytics data (from which individual identities cannot be determined) may be retained indefinitely for platform performance analysis.

As a bde99 player, you hold a number of rights with respect to the personal data we hold about you. bde99 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our support team via 24/7 live chat or email us at [email protected].

7.1 Right of Access

You have the right to request a copy of the personal data that bde99 holds about you, along with information about how it is being processed. We will provide this information in a structured, commonly used format within a reasonable timeframe following your verified request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic contact information such as your email address or phone number directly through your account settings. For corrections to identity or KYC data, please contact our support team and provide the relevant supporting documentation.

7.3 Right to Erasure

You may request that bde99 delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other lawful basis for continued processing. Please note that this right is not absolute: bde99 may be required to retain certain data to comply with legal obligations (such as AML record-keeping requirements) even after you request deletion. In such cases, we will inform you of the data we are legally required to retain and the reason for retention.

7.4 Right to Restrict Processing

In certain circumstances, you may request that bde99 restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interests and we are assessing your objection. Where processing is restricted, we will continue to store your data but will not actively use it until the restriction is lifted.

7.5 Right to Data Portability

Where bde99 processes your personal data on the basis of your consent or contractual necessity, and where the processing is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format so that it can be transferred to another service provider. Please contact our support team to submit a portability request.

7.6 Right to Object

You have the right to object to the processing of your personal data where bde99 relies on legitimate interests as the legal basis for that processing. You also have the absolute right to object to your personal data being processed for direct marketing purposes at any time. Upon receipt of such an objection, bde99 will cease processing your data for that purpose immediately.

7.7 Rights Related to Automated Decision-Making

bde99 may use automated processes to detect fraud, verify identity, or flag responsible gaming concerns. Where a decision made solely by automated means produces a significant legal or similarly significant effect on you, you have the right to request human review of that decision, to express your point of view, and to contest the outcome. To exercise this right, contact our support team with full details of the decision in question.

bde99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When we make material changes to this policy, we will notify you by posting a prominent notice on bde99.vip and, where the change significantly affects your rights, by sending a notification to your registered email address prior to the change taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how bde99 protects your personal data. The "Effective Date" displayed at the top of this policy indicates when the current version came into force. Your continued use of the bde99 platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the updated terms.

8.1 Previous Versions

If you wish to review a previous version of this Privacy Policy, please contact our support team and we will endeavour to make the relevant version available to you upon request.

8.2 Children and Minors

bde99 does not knowingly collect personal data from individuals under the age of 18. Our platform is intended exclusively for adults aged 18 and above. If we become aware that a minor has created an account or submitted personal data to us, we will take immediate steps to suspend the account, delete the associated data, and refund any deposits where possible. If you believe a minor has registered with bde99, please notify us immediately via live chat or at [email protected] so that we can take appropriate action. 18+ Only

8.3 Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data bde99 holds about you, please reach out to our support team. We are available 24 hours a day, 7 days a week, including during Bangladesh public holidays such as Eid, Pohela Boishakh, and Victory Day (December 16).

All privacy-related enquiries should be directed to: [email protected]

We aim to respond to all privacy requests within 30 calendar days of receipt. Where the complexity or volume of requests requires additional time, we will inform you of the extension and the reason for it within the initial 30-day period.